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Payment Policy

Thank you for shopping with Aus Caff Energy. Please review our payment policy below:

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Accepted Payment Methods: We accept the following payment methods:

Credit Cards (Visa, Mastercard, American Express)
Debit Cards
PayPal
Bank Transfers (Available for wholesale orders)


Currency: All transactions on our website are processed in Australian Dollars (AUD). Any international transactions will be converted to AUD at the prevailing exchange rate by your bank or payment provider.

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Security: Your payment security is our top priority. We utilize industry-standard encryption technology to ensure that your payment information is secure during transmission. Additionally, we do not store your credit card information on our servers.

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Payment Authorization: Upon placing an order, the total amount of your purchase will be authorized on your selected payment method. This is done to ensure that funds are available for the transaction. Your card will only be charged once your order has been processed and shipped.

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Payment Processing:

Credit and Debit Cards: Payments made with credit or debit cards are processed immediately upon order placement.
PayPal: Payments made through PayPal are processed instantly.
Bank Transfers: For wholesale orders paid via bank transfer, please allow 1-3 business days for the payment to clear before your order is processed and shipped.


Order Confirmation: You will receive an order confirmation email once your payment has been successfully processed. This email will include details of your order and payment.

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Failed Payments: If your payment fails for any reason, please contact our support team at contact@auscaff.com for assistance. We will be happy to help you resolve the issue and complete your purchase.

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Payment Disputes: In the event of a payment dispute or unauthorised transaction, please contact us immediately at contact@auscaff.com. We will work swiftly to investigate and resolve any issues to your satisfaction.

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Sales Tax: All prices listed on our website are inclusive of Goods and Services Tax (GST) where applicable.

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Policy Updates: We reserve the right to update our payment policy at any time without prior notice. Any changes to the policy will be reflected on this page.

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By making a purchase on our website, you agree to abide by the terms outlined in this payment policy. If you have any questions or concerns, please don't hesitate to contact us at auscaff@gmail.com

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AUS CAFF
Est 2024
  • Are ICE Energy Pouches new?
    ICE Energy Pouches are a relatively new and innovative product in the energy supplement market. While energy supplements have been available for years, usually in the form of energy drinks, shots, or pills, ICE Energy Pouches offer a fresh, convenient, and discreet way to boost energy levels. These pouches have quickly gained popularity as a modern alternative to traditional energy products, thanks to their ease of use, portability, and the advantage of not requiring a liquid for consumption. What sets ICE Energy Pouches apart is their unique delivery method. By placing the pouch between your gum and lip, the active ingredient—caffeine—is absorbed directly through the oral mucosa. This approach allows for a quick and sustained release of energy, making ICE Energy Pouches particularly appealing to those with active or demanding lifestyles. Although ICE Energy Pouches are still relatively new to the market, they are rapidly being recognized as a practical and effective solution for people seeking to maintain their energy levels on the go, without the drawbacks of traditional energy drinks or supplements.
  • What is an ICE Energy Pouch?
    An ICE Energy Pouch is a highly convenient, portable energy solution designed to deliver a quick and sustained energy boost without the need for sugary drinks or caffeine-heavy beverages. These compact, easy-to-carry pouches are infused with powerful ingredients such as caffeine, B vitamins, taurine, and other energy-enhancing components. Unlike traditional energy drinks or coffee, which require you to consume a liquid, ICE Energy Pouches are designed for oral use—simply place the pouch between your gum and lip, and the energy-boosting ingredients are gradually absorbed through your oral mucosa. ICE Energy Pouches are perfect for anyone needing an on-the-go energy boost, including athletes, outdoor enthusiasts, busy professionals, and those with demanding lifestyles. By offering a fast-acting, sugar-free, and low-calorie alternative to conventional energy drinks, ICE Energy Pouches have become a popular choice for those looking to maintain their energy levels throughout the day without the crash associated with high-sugar beverages. Whether you’re in the gym, on the job, or out in the wilderness, ICE Energy Pouches provide a discreet and efficient way to enhance your alertness, focus, and stamina. Experience the benefits of sustained energy in a more convenient form with ICE Energy Pouches, the modern alternative to traditional energy drinks and coffee.
  • How do I use ICE Energy Pouches?
    They should NOT be chewed or swallowed. Using an ICE Energy Pouch is simple and convenient. Here’s how to get the most out of your pouch: Take a Pouch: Start by taking one ICE Energy Pouch from the container. Place the Pouch: Place the pouch between your gum and lip. You can position it either on the top or bottom, whichever feels more comfortable. Hold and Enjoy: Allow the pouch to sit in place. The caffeine will be gradually absorbed through the oral mucosa, providing you with a quick and sustained energy boost. You can leave the pouch in for as long as you need, typically for about 30-90 minutes, depending on your desired energy level. Dispose of the Pouch: Once you’re done, simply remove the pouch and dispose of it in a trash bin. There’s no need to spit while using the pouch, making it a discreet and convenient option. That’s it! Using an ICE Energy Pouch is a straightforward and efficient way to boost your energy levels without the hassle of consuming a drink or snack. Please responsibly dispose of your pouch once you have enjoyed all of the flavour.
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